GoldSell Reviews: The UK’s Trusted Way to Sell Gold, Rated Excellent on Trustpilot

Send your jewellery exactly as it is. Significant diamonds and gemstones are valued at live market rates and included in what we pay. Smaller stones are carefully removed while we process your gold and posted back to you free on request, or recycled responsibly if you would prefer.

Not a problem. We buy broken, damaged and unhallmarked gold and value it on its purity and weight alone. Our Trading Standards approved XRF testing reveals exactly what your gold is made of, so a missing, worn or foreign hallmark never changes what you are paid.

No problem at all. Your gold is returned free and fully insured whenever you would prefer to keep it. You are never under any obligation, and you are never charged a penny to have it back.

We ask for a minimum of 5 grams of gold content so we can provide a valuation. Refining gold carries the same fixed costs whether a pack is large or small, which is simply how the industry works, so a minimum lets us operate sustainably and keep paying strong prices. Higher purity items give us a little more flexibility, so contact us if you are unsure.

Yes. We are the only gold buyer in the UK to provide live updates via both email and SMS at every stage of your journey, from the Post Office counter to our secure vault, through to your valuation and payment. You'll always know exactly where your gold is and what's happening next.

Our proprietary Live Price Checker™ is the system behind our valuations, continuously benchmarking against 60+ UK gold buyers throughout the day to ensure we consistently pay above the collective market average. It does the shopping around for you, so you don't have to. Every valuation we issue is automatically computed to sit above the market, which is exactly why our Price Match Guarantee is so rarely needed.

If your items exceed the £2,500 insurance limit on a single Gold Selling Pack, you can simply order multiple packs and split your items across them, keeping each parcel within the insured threshold. If you have a single item that exceeds £2,500 on its own, please contact us before sending it in and we'll arrange a tailored, fully insured collection to suit its value.

Yes, absolutely. Inherited gold is treated no differently from any other items, as our valuation form includes a declaration of ownership that you'll complete before sending your pack in. As long as the items are genuinely yours to sell, you're free to proceed.

We don't purchase gold-plated or gold-filled items on their own, as the costs of isolating the small amount of recoverable gold from them outweighs the value. That said, if you include them alongside a pack that meets our minimum 5g of solid gold content, we'll factor in their value as part of your overall valuation at no extra cost to you.

You'll be kept fully in the loop through our unique tracking portal, the only one of its kind among UK gold buyers. You'll receive an SMS at each stage of your gold's journey, from the moment you drop it off at the Post Office, through to its arrival in our secure vault, and again the moment your valuation is complete.